Ongoing

AI Design Workflow

How I integrated AI across discovery, prototyping, interface production and design review to improve speed and design quality.

Domain

B2B · SaaS / AI

B2B · SaaS / AI

Time

Ongoing

Ongoing

Role

Design operations · AI workflows / Design systems

Design operations · AI workflows / Design systems

Problem

Problem

Customer support managers were receiving many requests from users with questions and problems that they could solve with the product. Users were reluctant to use the platform.

Goal

Goal

Integrate AI across the product design workflow to reduce repetitive work, validate solutions earlier, and improve design quality.

Results

Discovery: 6 → 3 man-days · Review: 60 → 20 min · 76% fewer missed states · 50% of AI-generated screens required only minor refinement.

Case study

AI case content